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Refund Policy

1. General Policy Statement

  • Our Commitment: Divin'In Travel & Adventure (Divin'In LLC) is committed to fair and transparent refund practices, though policies vary by supplier (airlines, hotels, operators).

  • Client Responsibility: Clients must review and understand specific terms before booking; timely notification is crucial for processing.

 

2. Client-Initiated Cancellations

  • Cancellation Windows: Specify tiers (e.g., >60 days: full credit; 30-60 days: 50% refund/credit; <30 days: non-refundable, subject to penalties).

  • Penalties: Penalties (supplier fees, airline charges) are deducted from any refundable amount.

  • Refund Method: Refunds will go back to the original payment method or become future travel credit, as per supplier rules. 

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3. Supplier/Airline-Initiated Cancellations (Flights)

  • DOT Rules: If an airline cancels/significantly changes a flight, you're entitled to a full refund for unused portions (including ancillary fees).

  • Our Role: We process these according to the airline's policy, which may offer rebooking or vouchers.

 

4. Supplier-Specific Policies (Hotels/Packages)

  • Hotels: Subject to the hotel's own cancellation rules (e.g., 24-hour notice for free cancellation).

  • Package Tours: Governed by the tour operator's terms, often with strict deadlines.

 

5.Important Notes & Disclaimers

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