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Nikki Pieper
 

Production Operations Manager | Video Production | Creative Operations | Team Leadership

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PROFESSIONAL SUMMARY

Production Operations Manager with 20+ years of experience leading video, broadcast, and live production teams in fast-paced entertainment environments. Proven success managing end-to-end production workflows from pre-production through post-production, coordinating cross-functional teams, optimizing production processes, and delivering high-quality projects on time and within scope. Experienced leading technical crews, managing production schedules, balancing resources across concurrent projects, and resolving complex production challenges while maintaining exceptional quality and client satisfaction. Passionate about operational excellence, scalable production workflows, and leveraging modern technology tools to improve production efficiency.

Contact: divinikki@gmail.com     818-497-0429   linktr.ee/divinikki

CORE COMPETENCIES

Video Production Operations • Production Management • Project Management • Production Scheduling • Workflow Optimization • Team Leadership • Cross-Functional Collaboration • Creative Operations • Resource Allocation • Capacity Planning • Production Documentation • Process Improvement • Quality Assurance • Vendor Management • Budget Administration • Livestream Production • Broadcast Production • Client Relations • Risk Management • Operational Excellence

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PROFESSIONAL EXPERIENCE

 

Production Manager

Harvest Rock Church – Ambassador Auditorium | Pasadena, CA - 2021 – 2025

 

Directed production operations for multiple weekly broadcasts, conferences, concerts, and large-scale special events within the historic 1,200-seat Ambassador Auditorium.

  • Managed end-to-end production workflows from planning through live execution and post-production coordination.

  • Directed multiple concurrent productions while maintaining schedules, quality standards, and operational efficiency.

  • Led cross-functional teams including audio, lighting, camera, graphics, switching, livestream, stage management, and production volunteers.

  • Coordinated production schedules, staffing assignments, equipment allocation, and production resources across multiple events.

  • Partnered with executive leadership, creative teams, technical departments, and operations to ensure seamless project execution.

  • Identified and resolved production bottlenecks during live events while maintaining uninterrupted operations.

  • Standardized production planning, communication, and documentation to improve workflow consistency.

  • Maintained high production quality while supervising crews and ensuring accountability across all production departments.

 

Production Manager / A/V Engineer

SoCal SSM Ministry School - 2016 – Present

 

Manage production operations for weekly broadcasts, conferences, livestreams, and educational programming.

  • Oversee pre-production planning, live production, and post-production coordination.

  • Coordinate production logistics, scheduling, equipment readiness, and technical workflows.

  • Lead audio, video, graphics, lighting, switching, and livestream operations.

  • Train, mentor, and develop production volunteers while improving workflow efficiency and production consistency.

  • Ensure production deliverables remain on schedule while maintaining technical excellence and audience experience.

 

Executive Producer / Artist Manager

Pied Productions, Inc - Earlier Career

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  • Produced independent music projects from concept through final delivery.

  • Coordinated recording sessions, production schedules, budgets, creative talent, and vendors.

  • Collaborated with artists, engineers, and creative teams to deliver commercially released projects.

  • Managed multiple simultaneous projects while balancing creative vision with production deadlines.

  • Audio Engineered audio books on current platforms.

 

Assistant Video Editor

Pied Productions, Inc - Earlier Career

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  • Supported post-production workflows using Avid Media Composer.

  • Edited television programming, promotional content, music videos, and underwater films.

  • Assisted editorial teams with media management, project organization, quality control, and finishing. (MTV and Travel Channel programs)

  • Developed expertise in post-production workflows and collaborative editing environments.

 

Lead Scuba Instructor / Safety Diver

Hollywood Divers - 2003 – 2021

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  • Coordinated customer scheduling, training programs, equipment logistics, and retail operations.

  • Served as on-set safety diver for film, television, commercial, and photography productions.

  • Supported production crews while maintaining safety, communication, and operational continuity.

  • Mentored instructors and delivered exceptional customer service to high-profile clientele.

 

TECHNICAL SKILLS

 

Production & Post-Production
DaVinci Resolve • Avid Media Composer • Adobe Creative Suite (if applicable) • Pro Tools • Live Production
Blackmagic ATEM • Multi-Camera Production • Livestream Production • ProPresenter • ETC Nomad • GrandMA2 • Allen & Heath SQ5 • Behringer X32

 

Business & Operations
Microsoft Office • Excel • Google Workspace • Production Documentation • Scheduling • Project Coordination

 

EDUCATION & CERTIFICATIONS

 

Sinclair Community College - Coursework toward Associate Degree in Fine Arts

Certified Travel Agent - Global Travel International

PADI Master Scuba Diver Trainer - Professional Association of Dive Instructors

NAUI Instructor Trainer - National Association of Underwater Instructors

SDI Instructor - Scuba Diving International

CPR Instructor 

Location

Los Angeles, CA

Phone

(818) 497-0429

Email

Divinikki@gmail.com

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